Privacy Policy
This page explains what information we collect through this website and by text message, what we do with it, and how to reach us about it.
Draft for review by Exceptional Waste Solutions and its attorney. Effective date: [set at launch].What we collect
When you fill out a form on this site, we collect what you type into it: your name, company, phone number, email address, project location, start date, a description of what you need, and who referred you if you tell us.
When you call, text or email us, we keep a record of the conversation so we can do the work you asked for.
[Analytics and cookies: list what is installed at launch, for example Google Analytics or the CRM chat widget, and what each one collects.]
How we use it
We use your information to answer your request, prepare a quote, schedule and manage service on your project, send the reports you asked for, and bill you.
If you agree to marketing messages, we may also send you occasional news about our services. You can stop those at any time.
Text messages
If you check the consent box on one of our forms, you agree to receive text messages from Exceptional Waste Solutions at the number you gave us. Service messages are about your request or your project. Marketing messages are separate, and you only get them if you check the second box.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help, or call 816-446-7369.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third party.
Who we share it with
We do not sell your information.
To deliver service on a project, we give the vendors doing the work what they need to do it, such as the site address and the name of the person to ask for on site. [Confirm wording with Britt.]
We use software providers for email, phone, text messaging and customer records. They handle your information on our behalf and only to provide those services to us. [List providers at launch.]
We may disclose information when the law requires it.
How long we keep it
[Retention period for quote requests and project records, to be set by EWS.]
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email support@exceptionalwastesolutions.com or call 816-446-7369 and a person will handle it.
To stop text messages, reply STOP. To stop marketing email, use the unsubscribe link in the message.
Changes to this policy
If we change this policy, we will post the new version on this page and update the effective date at the top.
Contact
Exceptional Waste Solutions, LLC, P.O. Box 681093, Riverside, MO 64168. Phone 816-446-7369. Email support@exceptionalwastesolutions.com.